Adding a New Question to a Survey

1. Navigate to Surveys and select the required one from the list  

• Use Search bar to find the required survey by Survey name, @Question or @#Question tag in #it #fr #ru #es #de  

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2. Select English US in the language list on the left  

The survey is built ONLY in English US. All the other tabs are language localizations, not independent surveys.  

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3. Click rounded plus in the Survey Content field on the right  

You will be able to change the position of the question later

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4. Click CREATE NEW and select the necessary type of question

• To cancel the Add Question mode, click trash icon to the left of this field. This option is available only in the Add Question mode  

5. Fill in the required info and press SAVE.

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Cloning the Question in a Survey

All the settings and translations of the “original” question are cloned too. So, if a user clones a question with translations, edits some question’s wording and forgets to change the translation, there will be wrong meaning of such questions in other languages.

To speed up the process of content building, you can clone questions in a survey. It may be useful when questions have minor differences between each other and you need to change the wording in the question, etc.  

To do so,  

1. Navigate to Surveys and select the required one from the list  

2. Select English US in the language list  

3. Click three dots at the top right of the required question and select Clone  

The option is available only for separate questions, including Read Only. The questions in Bundles can’t be cloned.

Learn how to clone a question in bundle.

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4. In the Clone Question modal, enter a new tag for the question and click SAVE (or click DISCARD to cancel cloning)  

• In Read Only questions no changes to apply  
• In grouped questions you are to enter a new prefix in addition to the tag  

You are not able to apply changes to the content on this step.

After cloning the question, you can change the content in it by clicking Edit in the options menu of the cloned question.  

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Adding the Existing Question to a Survey

1. Navigate to Surveys and select the required one from the list

          a. Use the Search bar to find the required survey faster

2. Select English US in the language list

The survey is built and edited ONLY in English US. All the other tabs are language localizations, not independent surveys.

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3. Click rounded plus in the Survey Content field on the right  

You will be able to change the position of the question later

4. Select Question in the suggested list

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5. In the Search field start typing the question name or the question tag and the system will suggest you all the matching questions  

The suggested question list contains all the matches to the every entered in the search field word. The more accurate the search request, the shorter the drop-down list is

6. Click on the required question in the list to select it

You can’t add the same question to the survey twice.The system verifies the question tag’s uniqueness when a question or bundle is tried to be added in a survey and doesn’t allow you to add the duplicates.
The same question can’t be added to a survey even if it’s a part of different bundles within one survey.

7. Click ADD+ to add the selected question to the survey

        a. To remove the Add Question field, click trash icon to the left of this field

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8. Press SAVE at the top right of the page to save the applied changes